Self And People Leadership


Effective Feedback  

Who is it designed for?

  • Managers
  • Supervisors
  • Head of departments
  • Directors
  • People involved in performance appraisal

Programme Overview

  • Feedback Fundamentals
  • The 4 Communication Styles
  • Interpersonal Skills - Giving and Receiving Feedback:

                 Active Listening

                 Body Language

                 Power Questions


  • Providing Feedback: The Structure
  • Skills Practice

Phi Methodology

Our methodology relies on active participation within the learning process, that includes for this course, but is not limited to:

  • Individual skill practice, followed by feedback from the trainer
  • Group & individual activities

The course will be accompanied by audio-visual tools such as instructional videos and DVDs.
Each delegate will receive an individual workbook with the associated set of hand-outs.



  • Preferably experience in managing a team
  • Strong communication skills


Group Size

10 - 12

participants maximum


2 Days

from 9 am to 5 pm

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