Speakers Corner

Communicating with Impact and Influence



Who is it designed for?

  • Employees
  • Supervisors
  • Senior and middle managers who want to improve their communication and assertive communication behaviour

Programme Overview

  • Rationale of assertiveness
  • Identification of assertive behavioural patterns
  • Effective assertive communication techniques
  • Creating a balance between your needs and others’ needs and wants
  • Handling criticism and responding in a healthy and positive manner
  • Recognition of self-worth and own abilities to overcome difficult confrontations
  • Employment of blended techniques to maximise self-confidence

Phi Methodology

Our methodology relies on active participation within the learning process, that includes for this course, but is not limited to:

  • Self-assessment questionnaires
  • Individual & group exercises
  • Assessment activities with feedback from the trainer
  • One-to-one feedback session
  • Individual coaching session
  • Individual development plan



  • Ability to receive feedback
  • Basic English


Group Size


participants maximum


2 Days

from 9 am to 5 pm

Related Solutions