Assessment & Development Centre

Mangrove® is a flexible assessment model that can be applied to many different settings. It provides a process for tailoring competency-based assessment centres to meet an organisation’s needs. The process is based upon standards and guidelines inherited from the Phi Management philosophy and it consists of five phases:


How does Mangrove® work?


Job Analysis - to identify job competencies and behavioural classifications

Competencies Classification - a range of techniques to ensure comprehensive coverage of attributes and skills, and to increase the reliability of evaluations, including but not limited to:

  • group exercises and discussions
  • ‘'in-tray'/'in-basket' exercises
  • case studies
  • role play/negotiation
  • competitive activities
  • behavioural simulation
  • interview simulations with 'subordinates' or 'customers'
  • in-depth interview
  • analysis/decision-making problems
  • presentations
  • written communication exercises
  • fact finding exercises
  • ability tests
  • psychometric tests
  • cognitive tests

Multiple Assessors – highly-trained certified individuals who observe, evaluate and record objectively, ensuring accuracy and impartiality

Data Integration – includes a range of exercises specifically designed to evaluate group or individual behaviour and simulate the actual interactions and challenges found in the workplace

Final Report – a Post-Mangrove® evaluation meeting integrates data gathered from multiple assessors into a final report.


When is Mangrove® used?

Mangrove® complements Phi's Human Resources Development practices when making a variety of employment decisions.


Mangrove® is ideal for:


Placement Purposes

Providing realistic job previews (Mangrove® is highly useful in making selection and placement decisions).

Development Purposes

A viable solution to leveraging human capital. It guides the customisation of assessment centres to assess behaviour and identify learning and development needs through a wide range of techniques and exercises that stimulate real work settings.


Why Mangrove®?


Strong, proven validity to assess behaviour;

Empirical and conceptual links to various Human Resources functions (i.e. selection, promotion, L&D, performance appraisal, etc.);

Qualified assessors based upon technical knowledge and expertise in the profession being assessed;

A system driven by job analysis and competency development;

A system supported by dedicated experts and sufficient resources to ensure its effectiveness;

A driven approach in behaviour documentation and scoring.



Mangroves are tropical trees that grow in saline seaside areas. They are vital to coastal ecology, as they protect these areas from erosion, storm surge, and tsunamis.

The Mangrove's massive root system is efficient at dissipating wave energy. Mangroves also slow down tidal water so that sediment is deposited as the tide comes in, leaving all except fine particles when the tide ebbs.
This way, a Mangrove builds its own environment.


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