Self And People Leadership


Coaching Skills  

Who is it designed for?

  • Managers or supervisors involved in coaching
  • Head of Departments
  • Directors who are looking to improve their coaching skills

Programme Overview

  • The misconception of coaching
  • The importance of coaching
  • Enhancing coaching skills to tackle poor performance
  • Active listening steps and techniques
  • Identification of situations that require coaching
  • G.R.O.W model to craft coaching sessions
  • Questioning and probing techniques

Phi Methodology

Our methodology relies on active participation within the learning process, that includes for this course, but is not limited to:

  • Individual skill practice followed by feedback
  • Role plays
  • Group & individual exercises
  • Self-assessment questionnaires

The course will be accompanied by audio-visual tools such as instructional videos and DVDs.
Each delegate will receive an individual workbook with the associated set of hand-outs.



  • Preferably experience in managing a team
  • Strong communication skills


Group Size

10 - 12

participants maximum


3 Days

(Including practical skills)

from 9 am to 5 pm

Related Solutions