Human Resources


Performance Management and Appraisal  

Who is it designed for?

  • Line managers
  • Senior managers
  • Team leaders responsible for carrying out staff appraisals

Programme Overview

  • Introduction to performance appraisal systems
  • Types of performance appraisal systems
  • Drawbacks of poor performance appraisal systems
  • Effective preparation for the appraisal meeting
  • Handling the appraisal meeting
  • Giving constructive feedback and overcoming resistance
  • Identification of development needs

Phi Methodology

Our methodology relies on active participation within the learning process, that includes for this course, but is not limited to:

  • Group & individual exercises
  • Role plays
  • Individual skill practice followed by feedback

The course will be accompanied by audio-visual tools such as instructional videos and DVDs.
Each delegate will receive an individual workbook with the associated set of hand-outs.



  • A minimum of one year experience in managing a team
  • Basic knowledge of appraisal systems
  • Competency awareness


Group Size

10 - 12

participants maximum


2 Days

from 9 am to 5 pm

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