Human Resources


Understanding Competency Framework  

Who is it designed for?

  • HR professionals of all levels
  • Line managers involved in recruitment & selection, performance appraisal and assessment

Programme Overview

  • Introducing competencies
  • How can we define and measure competencies
  • Identifying behavioural indicators
  • The "What" and the "How"
  • Using competencies for multiple assessment methods

Phi Methodology

Our methodology relies on active participation within the learning process that includes for this course, but is not limited to:

  • Pre-course work
  • Group & individual exercises

Each delegate will receive an individual workbook with the associated set of hand-outs.



Basic awareness on competencies.


Group Size

12 - 14

participants maximum


1 Day

from 9 am to 5 pm

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