Self And People Leadership


Coaching team members  

Who is it designed for?

Managers or supervisors involved in coaching, Head of Departments, and Directors who are looking to improve their coaching skills.

Programme Overview

  • The misconception of coaching
  • The importance of coaching
  • Enhancing coaching skills to tackle poor performance
  • Active listening steps and techniques
  • Identification of situations that require coaching
  • G.R.O.W model to craft coaching sessions
  • Questioning and probing techniques

Phi Methodology

Our methodology relies on active participation within the learning process, that includes for this course, but is not limited to:

  • Individual skill practice session, followed by feedback session
  • Role play exercises
  • Case study exercises
  • Group exercises

The course will be accompanied by audio-visual tools such as instructional videos and DVDs
Each delegate will receive an individual workbook with the associated set of hand-outs



Preferable with current experience in managing a team
Intermediate communication skills


Group Size

10 - 12

(Including practical skills)

participants maximum


3 Days

from 9 am to 5 pm

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