Speakers Corner

Communicating with Impact and Influence


Communication with Impact  

Who is it designed for?

  • Employees
  • Supervisors
  • Managers
  • Whoever seeking to improve their communication skills in the job

Programme Overview

  • Key steps of an effective communication process
  • Barriers of a persuasive communication
  • The three levels of Active Listening
  • Active Listening steps and techniques
  • Understanding common body language pitfalls and how to overcome them
  • Written communication in the workplace

Phi Methodology

Our methodology relies on active participation within the learning process, that includes for this course, but is not limited to:

  • Group and individual exercises
  • Role plays followed by group discussions
  • Instructional games
  • Group and individual activities
  • Self-assessment questionnaires

The course will be accompanied by audio-visual tools such as instructional videos and DVDs.
Each delegate will receive an individual workbook with the associated set of hand-outs.



No previous requirements.


Group Size

12 - 14

participants maximum


2 Days

from 9 am to 5 pm

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