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Phi Management
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Accelerator Programmes

Experienced coach talking with a younger colleague

First Time Coach

Empowering your Team to Thrive

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In this programme, you will explore the fundamentals of coaching as a leadership style and learn how to support the growth of your team members. Through practical exercises and a digital simulation, you will practise the key steps of a structured coaching conversation and gain confidence in applying them at work. Develop skills in active listening, ask powerful questions, and gain constructive feedback from both peers and the facilitator. By the end of the programme, you will be better equipped to unlock potential, address performance challenges and build a culture of continuous development.

Programme Highlights

This programme strengthens your leadership by equipping you with the skills needed to coach your team. You will:

  • Build a coaching mindset: Understand what it means to lead as a coach, clarify the role of a first-time coach and recognise when coaching is the most effective approach.
  • Develop core coaching skills: Practise active listening, ask powerful questions and use feedback techniques that encourage ownership, reflection and motivation in in others.
  • Structure and customise coaching conversations: Use a clear coaching framework to structure your conversations while customising your approach to the needs, style and readiness of each team member.
  • Apply coaching in realistic scenarios: Experiment with coaching tools and approaches in practical exercises and a digital simulation to gain experience in handling real workplace situations.
  • Create a personal coaching action plan: Define concrete steps to integrate coaching into your day-to-day leadership, ensuring you continue to develop and motivate others beyond the programme.

Participant Profile

This programme is ideal for supervisors , middle managers and senior managers who have direct responsibility for individual and team development and are committed to cultivating a coaching culture within their organisation.

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