Interpersonal Dynamics: Level 1

Programme Highlights

This programme develops your leadership skills to better understand interpersonal dynamics and build more effective working relationships. You will:

• Increase self-awareness in relationships: explore your natural interaction style, emotional triggers and default patterns, using feedback and reflection to understand how others experience you.
• Understand key interpersonal dynamics: recognise common patterns such as trust, inclusion, power and conflict, and see how they play out in your day-to-day collaborations.
• Practise core communication skills: use questioning, listening and clarifying techniques to create open, respectful dialogue in one-to-one and group conversations.
• Navigate challenging interactions more constructively: apply simple tools to manage tension, give and receive feedback and maintain connection when emotions run high.
• Create a personal interpersonal development plan: identify practical commitments and habits to strengthen your impact in relationships beyond the programme.