In this programme, you will develop the skills to effectively manage and resolve workplace conflicts. You will learn to identify conflict triggers, adapt your approach, and foster collaboration through emotional intelligence and communication. Through practical exercises and real-world scenarios, you will gain the confidence to handle high-stakes conflicts and create a harmonious work environment.
Accelerator Programmes
Programme Highlights
This programme provides you with problem-solving tools and negotiation skills to deal more effectively and constructively with relational problems at work. You will:
- Understand conflict resolution strategies and their effects: Master various conflict management approaches and align each technique with specific situations to transform tension into productive outcomes.
- Strengthen communication and problem-solving: Enhance your dialogue capabilities to bridge understanding gaps and use emotional intelligence to navigate complex interpersonal dynamics.
- Deliver effective and constructive feedback: Develop precision in offering insights that inspire growth while calibrating your approach to each individual’s receptivity and development needs.
- Build constructive confrontation: Structure challenging conversations that maintain psychological safety while addressing critical issues with clarity and purpose.
- Prepare and implement effective negotiations: Craft strategic approaches that create mutual value and adapt your negotiation style to diverse stakeholder perspectives and priorities.
Participant Profile
This programme is ideal for mid-level managers and senior managers who are looking to manage workplace tensions more effectively and constructively. It is also suitable for those who want practical tools to address recurring conflict, maintain team cohesion and foster a more collaborative work environment.
Length:
2 Days
English | Arabic
In Person
