Human Resources Director or team members, training managers, coordinators, supervisors or officers in charge of training activities
Departmental trainers, managers likely to train groups of people or individuals within an organization (sales, finance, quality, customer services, products, etc.)
Any person likely to gain training experience (including training outside of work)
Professional trainers who would like to improve their current skills and receive accreditation
Programme Overview
Developing a workshop structure
Designing a training session
Question techniques
Brainstorming techniques
Delivery techniques
How to create visual aids
Understanding group dynamics
Handling difficult participants and challenging situations
Experiential learning: How to design and deliver games, case studies, role plays, icebreakers, energisers, etc.
Programmes under the section "Phi Certifications" follow standardized assessment and accreditation criteria therefore they are not subject to customization.
Phi Methodology
Our methodology relies on active participation within the learning process, that includes for this course, but is not limited to:
Group exercises
Individual skill practice session, followed by detailed feedback
Instructional games
2 evening assignments
Assessment tools and questionnaires
Group & individual activities
Experiential learning
Requirements
Value people development and skills improvement
Basic English (although attendees are permitted to conduct their training sessions in both Arabic and French)
Who is it designed for?
